Terms & Conditions

By using the Grumpy Mule Music website and services, you accept and agree to be bound by the terms and conditions given below. Any usage of the content or engagement of the services of Grumpy Mule Music will constitute acceptance of same. Please do not use the content or engage the services of Grumpy Mule Music if you do not intend to abide by these terms and conditions.


Any information provided on the Grumpy Mule Music website is correct as far as is possible to know. The website and its author shall not be liable for the accuracy, usefulness or availability of this information, and shall not be responsible or liable for any error or omissions in that same information. Nothing in this agreement shall confer rights on any third party.

* * *

The contract between Grumpy Mule Music and the Purchaser


You, the Purchaser of goods available on this website, must provide payment in full of the goods you order before your order can be accepted. Once your payment is received by Grumpy Mule Music, you will be sent a weblink [?] via which you may download the goods ordered. This constitutes acceptance of your order and, simultaneously, the existence of a legally binding contract between you, the Purchaser, and Grumpy Mule Music.

The ownership of rights


The intellectual property right to the content and purchasable goods on this website are owned entirely by Ian Donald Crew, operating as Grumpy Mule Music. Any use of either the contents or purchasable goods for anything other than personal, non-commercial purposes is strictly prohibited without the prior permission of Ian Donald Crew and/or Grumpy Mule Music.


The sole copyright to any goods purchased remains with Ian Donald Crew and Grumpy Mule Music, i.e. the copyright holder.


When you purchase goods from Grumpy Mule Music, you are purchasing the licence to download these goods in PDF format. You are not purchasing a physical copy of the goods. You may keep these goods indefinitely, for your personal, non-commercial use. These goods may be printed via a computer and printer, or used in digital format on a suitable device such as a tablet or mobile telephone.


The following are strictly prohibited, unless prior permission has been granted by the copyright holder:


 1. Performance, recording or broadcasting of the contents of the goods.

 2. Photocopying of the goods other than for personal, non-commercial use.

 3. The copying or transfer of the goods, in either digital or physical format, to any third party.


Payment and Delivery


Payment for goods is made through PayPal, and is subject to the relevant terms and conditions of that company. Grumpy Mule Music accepts no liability for any difficulties experienced whilst using the PayPal site, or it the Purchaser does not possess the appropriate software to purchase, view or download the goods.


Delivery is in digital format only. No physical copies of any goods will be sent. You must have the relevant software to view, download and print files in PDF format.


Once payment has been made in full, you will be directed to a link to a PDF file viewed via your web browser. Once this appears, you must select the download option whilst the PDF is open in the browser, and download the file(s) to your hard drive or other selected drive. Grumpy Mule Music accepts no liability for any lost files if the browser is closed before the Purchaser has downloaded the goods.


If, for whatever reason, goods for which full payment has been made are lost in this fashion, then please contact Grumpy Mule Music directly in order for the situation to be resolved quickly, and to the satisfaction of all parties.



Cancellation of contract


Grumpy Mule Music reserves the right to cancel any contract between itself and a Purchaser for any appropriate reason. Cancellation will be made known to the Purchaser via email, and any monies owed will be reimbursed within 30 days of the date of the cancelled order.



Liability


Grumpy Mule Music is dedicated to the selling and distribution of high quality sheet music, and would never with a Purchaser to leave the site unsatisfied. Most, if not all problems can be resolved with clear, direct and courteous communication.


If you experience any dissatisfaction with purchased goods, Grumpy Mule Music will only be liable to you if contact is made in writing within 30 days of the date of purchase. If notification is received in this manner, we may make any necessary alterations to the purchased goods, or will refund the relevant amount in the event of faulty delivery.



English law


Any contract that arise as a result of purchase from this website is governed by and construed in accordance with English law, is subject to the exclusive jurisdiction of the courts of England and Wales, and is to be concluded in English.